Nha Trang Trẻ Travel (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website www.nhatrangtre.vn or use our services.

1. Information We Collect

When you interact with us, we may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and other details you provide when contacting us or booking services.
Payment Information: If applicable, payment details used for booking and transactions (processed securely by third-party providers).
Technical Information: IP address, browser type, device information, and browsing behavior collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the collected information to:

Provide and manage our travel services.
Respond to inquiries and customer support requests.
Process bookings and payments securely.
Improve our website, services, and customer experience.
Send you relevant updates, offers, or promotional information (only if you opt-in).

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Service Providers: Trusted partners (e.g., payment gateways, hotel partners, or transport operators) necessary to complete your booking.
Legal Requirements: If required by law, regulation, or government request.

4. Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize your browsing experience. You may disable cookies in your browser settings, but some features of the website may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, please note that no online transmission or storage method is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or correct your personal information.
Request deletion of your data.
Opt-out of receiving marketing communications.

To exercise these rights, please contact us at the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.